Return & Refund Policy

At Bussin, we pour our hearts into crafting every product and formula, hoping you'll love
the results as much as we do. If, for any reason, your purchase doesn't bring a smile to
your face, please don't hesitate to reach out—we're here to help make things right.

Eligibility for Refunds & Replacements
For your peace of mind, we guarantee a full refund or replacement if:

● Damaged on Arrival: The item is physically damaged upon delivery.
● Wrong Item Received: The product delivered does not match your original order.
● Expired Product: The product has exceeded its printed expiry date.

How to Start a Return or Refund

To initiate a return request or refund process, please email us within 5 days of delivery
at: team@sobussin.co

Here’s How Our Return Process Works:

Email Our Support Team – Contact us with your order details and reason for return

Request Approved in 48 Hours – We’ll review and approve eligible requests quickly

Free Reverse Pickup Arranged – Our delivery partner will collect the product from your
address

Refund Issued in 48 Hours – Once verified, we process your refund or replacement
promptly

Please note: All returns and refunds must be requested within 5 days of delivery